1. payshir's Avatar
    I am a big audible user and I have been holding out for the app for BB10. I reached out today and this is what I got. Not very encouraging to say the least....

    Hello ******,

    Thank you for contacting Audible. My name is John and I'm here to help.

    I am sorry to hear that you are having issues loading your books to your phone. I am here to clear things out for you.

    Just to let you know *******, the Audible for BlackBerry application has unfortunately become very outdated and as a result we are no longer able to provide support for BlackBerry phones or the Audible for BlackBerry mobile application. We've chosen to use our development resources on other mobile platforms and continue to evaluate opportunities to bring additional wireless access to our customers, and hope you’ll check back for future updates.

    For now, please use other devices that you have. I appreciate your understanding for this matter.

    I thank you for taking the time to give us your concern. Without customers like you, we wouldn't be aware that problems like these exist in our products and services. With this, we take immediate actions to resolve the concern and plan for a long term strategy to address the concern in the future. Remember that we value you and your business with Audible.

    I hope this took care of it. If you have any other concerns or if there is anything else I may assist you with, just shoot me a reply so I could get back with you. We are also available 24/7 at 1.888.283.5051 for your convenience. In addition to our large selections, one of the things we try hard to offer our customers is convenience.

    It was a pleasure helping you ******. I am looking forward to assisting you in the future. Until then, please have a wonderful day!

    John C.

    Audible Customer Support
    Last edited by payshir; 10-15-13 at 07:48 AM. Reason: my name wasnt blocked out
    10-15-13 07:47 AM
  2. Bla1ze's Avatar
    Canned letter, generic response and typical.
    dothearn likes this.
    10-15-13 08:28 AM
  3. unbreakablej's Avatar
    Just side load with unlocked android runtime. Works for me now!! I'm a big audible user too and now I am happy!

    Though sometimes I wish they will sync the stats between all my devices!

    Posted via CB10
    10-15-13 08:49 AM
  4. knorth's Avatar
    I have tried to sid load this with several times with several different sideloading tools and it never works for me. I have hundreds of audible books and love my z1o but this drives me nuts. Keep getting "Sorry! The application Audible (process com.audible.application) has stopped unexpectedly. please try again - force close"

    Thoughts anyone? Z10 is completely updated ...

    Thanks all, Kevin
    10-16-13 08:54 PM
  5. unbreakablej's Avatar
    Try to load the unlocked android runtime first. Then you can just use ANY of the audible bar files!

    Posted via CB10
    10-16-13 09:50 PM
  6. acechucker's Avatar
    Downpour.com is a subscription based Audiobook service just like Audible, except the downloads are drm-free mp3 files. I download them onto my Z10 through my computer and a USB cable, and play them through a third party app called Play a Book from Appworld. Works better than the Audible player ever did.
    10-22-13 11:31 PM
  7. samsontha1's Avatar
    Late to the game. Anything new to get audible on a Q10?

    Posted via CB10
    09-14-14 03:04 PM
  8. guygardner73's Avatar
    Late to the game. Anything new to get audible on a Q10?

    Posted via CB10
    You got two choices really. Sideload Snap and download the Android version or install the Amazon app store see if they've got it. There's also other alternative options like 1 mobile.

    Z10STL100-2/ O2 UK
    09-14-14 04:43 PM
  9. Ruslan Botsyurko's Avatar
    Hello ******,

    Thank you for contacting Audible. My name is John and I'm here to help.


    John C.

    Audible Customer Support
    Whoa, John Chen now works for Audible? In that case that's a rather disappointing answer

    Posted via CB10
    09-14-14 04:43 PM
  10. guygardner73's Avatar
    Yeah, it's on Amazon.

    Audible App for BB10 not coming???-img_20140914_224607.png

    Z10STL100-2/ O2 UK
    09-14-14 04:47 PM
  11. samsontha1's Avatar
    Thx guygardner! Next question, what is sideload snap & how to do it?

    Posted via CB10
    09-14-14 05:17 PM
  12. Banco's Avatar
    Thx guygardner! Next question, what is sideload snap & how to do it?

    Posted via CB10
    Audible is owned by Amazon. You're best getting it from the Amazon Store, not Snap.

    Works beautifully too.

    Posted via CB10
    09-14-14 07:25 PM
  13. samsontha1's Avatar
    All good! Found an easy way via The easiest way to install Android apps on BB10 Not a proficient tech guy. This went really easy. Got audible,got netflix, etc.
    Audible App for BB10 not coming???-img_20140914_214152.png

    Posted via CB10
    09-14-14 09:42 PM
  14. BAvilla's Avatar
    For what it's worth...I have a Bold 9930 on Verizon, and Audible is no longer supporting the Blackberry. I found a cheap, quick, solution after trying out SOUNDTAXI PRO for $19. It converts the Audible .aa files to mp3, so you can listen on your Blackberry without any issues. Conversion speed is about 2-to-1, so a 4 hour audiobook takes 2 hours to convert. But, you can batch convert a few at a time and it runs them simultaneously. VERY EASY to install and run. Google "Soundtaxi pro coupon".
    10-11-14 07:30 PM
  15. Roland Ross's Avatar
    Audidle.com is now working on my Z10, after the last update to 10. 2.977 or whatever it is.

    Posted via CB10
    10-19-14 05:02 PM

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