[jennifer2277]

Hi!

I am switching back and forth between splash money and ascendo. splash money gives me errors when connecting to the banks via my bb, so I have been checking out Ascendo.

My problem is transfers. I click on Transaction, and Transfer. It asks me the amount and destination account, but even after I click OK, it doesn't do my transfer! It is driving me nuts! What am I doing wrong?

Thanks!
Jen

[brinky]

What version of ascendo are you running? I have 3.2.1 and it works fine.

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[jennifer2277]

I have 3.1. I just downloaded the trial. Where can I get a newer version?

Thanks so much for the quick response!

Jen

[brinky]

I was having other issues with 3.0 and 3.1. Ascendo emailed me 3.1.2 and it seemed to take care of my issues. PM me with your email and I can forward you what they sent me if you want.

[jennifer2277]

You have PM! Thank you so much!

Jen

[jennifer2277]

THANK YOU!! THANK YOU!! It worked!!

Jen

[brinky]

THANK YOU!! THANK YOU!! It worked!!

Jen

Glad I could help. Ascendo is pretty quick to address issues. I like their stuff MUCH better then the splash software.

[kelecece]

Brinkly,

Would you mind sending me the link, please? I had problems with 3.1. When I import data from Money all the dates for my transactions showed 1/1/1970. Did anyone have that problem?

Thank you.

[kelecece]

Brinkly,

Thank you for sharing. It's still not working. I will email ascendo again.

Kelecece

[brinky]

Sorry it didn't solve your problem. They are pretty good about responding to emails so hopefully they can get you fixed up.

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[Rockfairy00]

Can you send it to me? I'm having the same problem.