1. Roveer's Avatar
    I've been using a 9810 that I got from a friend (3 days now) and noticed it has rebooted 3 times (that I've seen). Both times today it seems like it rebooted when I removed it from the belt clip. One time it looked like it rebooted just as it was finishing boot up.

    I've also noticed 3-4 times when I've removed it from the clip that it has the flashlight app that I have installed running.

    Never had either of these things happen on the 9800.

    Anyone have any insight into this? Very annoying. Might hasten my move to a 9900. Was hoping to hold out for BB10 phone now that I am upgrade eligable.

    Roveer
    06-20-12 11:10 PM
  2. iansantos17's Avatar
    Oops! Sorry. Double post!
    Last edited by iansantos17; 06-21-12 at 12:11 AM. Reason: Network Problem.
    06-21-12 12:09 AM
  3. iansantos17's Avatar
    I've been using a 9810 that I got from a friend (3 days now) and noticed it has rebooted 3 times (that I've seen). Both times today it seems like it rebooted when I removed it from the belt clip. One time it looked like it rebooted just as it was finishing boot up.

    I've also noticed 3-4 times when I've removed it from the clip that it has the flashlight app that I have installed running.

    Never had either of these things happen on the 9800.

    Anyone have any insight into this? Very annoying. Might hasten my move to a 9900. Was hoping to hold out for BB10 phone now that I am upgrade eligable.

    Roveer
    Hi Roveer,

    Wipe your device.

    Backup via Blackberry Desktop Manager.
    After backup, wipe your Blackberry handheld

    How to Wipe Handheld Blackberry OS 4

    • Go to options

    • General settings

    • Press the menu BB

    • Select Wipe Handheld

    • There is a choice "wipe include 3rd party" choose to wipe all the applications installed.

    • Type "blackberry" to confirm handheld wipe


    How to Wipe Handheld Blackberry OS 5

    • Go to Options

    • Security Options

    • Security Wipe

    • There are 3 choices. Select a wipe / delete emails, contacts, user installed applications and media card

    • Type "blackberry" to confirm handheld wipe


    How to Wipe Handheld BlackBerry OS 6-OS 7.1

    • Go to Options

    • Security

    • Security Wipe

    • There are 3 choices. Select a wipe / delete emails, contacts, user installed applications and media card

    • Type "blackberry" to confirm handheld wipe


    Reset your BlackBerry to factory settings. Read this Article
    KB18998-How to reset the BlackBerry smartphone to factory defaults

    Or you can reload your OS
    KB03901-How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows

    Hope that helps.
    Good luck!
    06-21-12 12:10 AM
  4. Riley1966's Avatar
    I've been using a 9810 that I got from a friend (3 days now) and noticed it has rebooted 3 times (that I've seen). Both times today it seems like it rebooted when I removed it from the belt clip. One time it looked like it rebooted just as it was finishing boot up.

    I've also noticed 3-4 times when I've removed it from the clip that it has the flashlight app that I have installed running.

    Never had either of these things happen on the 9800.

    Anyone have any insight into this? Very annoying. Might hasten my move to a 9900. Was hoping to hold out for BB10 phone now that I am upgrade eligable.
    07-03-12 03:14 AM
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