1. pepper105's Avatar
    At wit's end here.
    I switched phones and my contacts duplicated. I tried to remove duplicates and now most of my contacts are missing.
    I backed up my old phone and hope I can transfer the old contact list to my new one. The old one was a Tour 9630 and the new one is a Curve 8530. The Tour is backed up on my PC.
    I would love to have my contacts back. Would someone please email me with instructions. pepper.evans1@gmail.com
    Thank you so much
    03-28-14 08:21 AM
  2. MobileMadness002's Avatar
    At wit's end here.
    I switched phones and my contacts duplicated. I tried to remove duplicates and now most of my contacts are missing.
    I backed up my old phone and hope I can transfer the old contact list to my new one. The old one was a Tour 9630 and the new one is a Curve 8530. The Tour is backed up on my PC.
    I would love to have my contacts back. Would someone please email me with instructions. pepper.evans1@gmail.com
    Thank you so much
    Here ya go.

    KB13428-How to backup and restore BlackBerry smartphone data using BlackBerry Desktop Software
    03-28-14 08:31 AM
  3. pepper105's Avatar
    I really appreciate your getting back to me.
    So, I am still having trouble. At first, I thought the contacts transferred, but they didn't. Now when I try to connect my BB to my PC, it says it's not connected. Yet--the clock comes on the homescreen, which usually means it IS connected.
    03-28-14 11:44 AM

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