Built for Business - Learn more about BlackBerry KEY2
05-30-19 06:00 PM
31 12
  1. Micheldutt's Avatar
    Hi, this seems to be an effect of a setting in accessibility tools (or similar in english, in german Eingabehilfen). Scroll down to "reaction time hold / touch" or similar and deactivate it. I had it set to 200ms. Let me guess the phone wants to do a "click" when you try to swipe up. After deactivattion it works fine so far. Dont mind my english...
    Last edited by Micheldutt; 10-23-18 at 07:44 AM.
    10-23-18 03:59 AM
  2. mzconsulting's Avatar
    just got October update. issue still exists. impossible to answer phone.
    10-27-18 02:15 PM
  3. Chuck Finley69's Avatar
    just got October update. issue still exists. impossible to answer phone.
    Another Motion thread was discussing this I believe..
    10-27-18 08:45 PM
  4. gigiatto's Avatar
    May 20 2019 (Canada) - I can't use swipe up function to answer phone - missing calls left right and centre- talked with BB Support from Mexico - their fix of deleting all my apps from the home screen didn't work - but gave me a lot of work to do to reinstate. Blackberry must do an update to fix this.!
    Dreadful problem. It is a phone after all!!! g
    05-10-19 04:31 PM
  5. oldsoul123's Avatar
    Is anyone having problems with the "swipe - up" to answer on your Motion since the Oreo update? When a call comes in, I swipe up, but it seems to take multiple tries before it answers...
    Seems to be a sporadic issue. I've had the same problem, but it's not continuous.
    05-27-19 09:49 AM
  6. The_Dark_Knight_Forever's Avatar
    I too am suffering this problem. I sometimes can't answer the calls. Really frustrating!
    05-30-19 06:00 PM
31 12

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