1. ozbb-q10's Avatar
    Hi guys, my Motion keeps disconnecting the internet once I leave home (when it is not connected to the home network / wifi), it does not connect to the internet using the phone network (which is supposed to do automatically)

    Only Motion is having this problem, but non of my other older BlackBerry phones!

    I believe that something is switched off. But could not figure it out

    HELP me please
    07-26-19 06:15 AM
  2. scrannel's Avatar
    Are you using wifi-calling? If so, check ti be sure it;s not set for "wifi-only".
    07-26-19 07:41 AM
  3. Rodney Wilder's Avatar
    Settings > network & internet > data usage. > cellular data
    07-26-19 09:05 AM
  4. skilas's Avatar
    Settings > network & internet > data usage. > cellular data

    If the rest of the phone is working. Like phone calls, texting. But no internet. It's likely the data over cell signal got turned off at some point. Good way to keep people from using up cellphone plan data when they're always in a wifi area.
    07-26-19 01:14 PM
  5. ozbb-q10's Avatar
    It is working guys, many THANKS
    it was the 'Cellular" off!
    Rodney Wilder likes this.
    07-26-19 06:33 PM

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