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Hi guys, my Motion keeps disconnecting the internet once I leave home (when it is not connected to the home network / wifi), it does not connect to the internet using the phone network (which is supposed to do automatically)
Only Motion is having this problem, but non of my other older BlackBerry phones!
I believe that something is switched off. But could not figure it out
HELP me please
Are you using wifi-calling? If so, check ti be sure it;s not set for "wifi-only".
Settings > network & internet > data usage. > cellular data
This.
If the rest of the phone is working. Like phone calls, texting. But no internet. It's likely the data over cell signal got turned off at some point. Good way to keep people from using up cellphone plan data when they're always in a wifi area.
It is working guys, many THANKS
it was the 'Cellular" off!