finger print scanner stopped working
Hello community!
So yesterday the fingerprint scanner on the Motion stopped working, a day after updating to the latest security release (AAW584).
Not thinking too hard, I did a factory reset to see if it would come back, but no joy..
I bit the bullet and called BBMobile support. My call was answered promptly, and the tech support guy mentioned they've been getting reports of scanner failure after the update.
I'm thinking mine is hardware related but wanted to check with the community first.
The agent was supposed to send me a case number by email which he has yet to do.
Cheers.