Earpiece not working

Speaker not working, works on speakerphone but not when I put it to my ear. Any ideas?

I have the same issue. This worked for me to get the phone to work with the earpiece. Hit the volume up or down and enable silent mode. I was then enable to hear the phone call on the earpiece. Not a long term solution but works to get phone calls off speaker phone. Note that music, blackberry virtual expert tests still come out the external speaker.

Originally Posted by sanbox

I have the same issue. This worked for me to get the phone to work with the earpiece. Hit the volume up or down and enable silent mode. I was then enable to hear the phone call on the earpiece. Not a long term solution but works to get phone calls off speaker phone. Note that music, blackberry virtual expert tests still come out the external speaker.

Called blackberry support, they had me do a hard restart. Every thing works good again. Just takes a while to get my crap back on there.

Thanks. Was hopefully trying to avoid having to do that but glad you got it back working properly.