1. wildsau666's Avatar
    Hi,

    I guess I am just stupid but I have issues was th opening emails with my Keyone.

    I click on them and they won’t open. Could anyone help me on this problem?
    11-20-17 10:51 AM
  2. wildsau666's Avatar
    Sorry, meant Motion
    11-20-17 10:51 AM
  3. wildsau666's Avatar
    Sorry, meant Motion
    11-20-17 11:07 AM
  4. aecgda's Avatar
    Mine all open fine.
    11-20-17 03:11 PM
  5. BB-JAM215's Avatar
    If you press on a email and it highlights with a grey background you have selected it for a follow up operation.

    Just give it a quick tap and it should open.
    11-20-17 05:12 PM
  6. wildsau666's Avatar
    If you press on a email and it highlights with a grey background you have selected it for a follow up operation.

    Just give it a quick tap and it should open.
    Of course. This is what I do.

    Funnily enough I am having the same issues with the Keyone
    11-21-17 05:44 PM
  7. Nate tha Great's Avatar
    it could be the way you have your settings. If I remember correctly, you can set up the hub so that it doesn't download the email body when roaming or connected to data.

    Have you tried syncing when connected to WiFi, or checking the Hub settings?
    11-21-17 07:14 PM
  8. wildsau666's Avatar
    Yes, tried all of that. Cannot open neither emails nor WhatsApp messages in hub. I have no idea why this issue has appeared on my Keyone and Motion
    11-22-17 02:01 PM

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