11-07-18 09:36 AM
40 12
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  1. oldsoul123's Avatar
    oldsoul123
    Anyone know when model BBD100-2 will get the Oreo update?
    10-30-18 02:22 PM
  2. RKSSDBB's Avatar
    RKSSDBB
    got it in September. in So Cal. on T Mo.
    10-30-18 02:41 PM
  3. The_Dark_Knight_Forever's Avatar
    The_Dark_Knight_Forever
    Originally Posted by RKSSDBB
    got it in September. in So Cal. on T Mo.
    Same here. In TX on T-Mobile.
    10-30-18 02:45 PM
  4. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Anyone know when model BBD100-2 will get the Oreo update?
    All Motions have Oreo.

    Further updates will come when they get certified by PTCRB. Dates unknown.
    Last edited by conite; 10-30-18 at 04:52 PM.
    10-30-18 02:58 PM
  5. jackcarr's Avatar
    jackcarr
    I have a BBD100-2 and I already have Oreo. Upstate New York on AT&T... unlocked Motion. Still waiting on the latest update however.
    10-30-18 04:49 PM
  6. oldsoul123's Avatar
    oldsoul123
    Originally Posted by conite
    All Motions have Oreo.

    Further updates will come when they get certified by PTCRB. Dates unknown.
    Not mine. My wife has the same model of Motion, and she got Oreo, but mine has not.
    10-30-18 07:33 PM
  7. oldsoul123's Avatar
    oldsoul123
    Where can I get an autoloader for Oreo for my device?
    10-30-18 07:44 PM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Where can I get an autoloader for Oreo for my device?
    What is your device PRD? What is your current OS build?

    Type *#837837# into your phone dialer.
    10-30-18 11:20 PM
  9. oldsoul123's Avatar
    oldsoul123
    Bbd100-2
    aav137
    prd-63739-009
    10-31-18 12:01 PM
  10. LordCrankypants's Avatar
    LordCrankypants
    I just got my wife a Motion that came in the mail yesterday. Came out of the box running 7.1.2, and it says the system is up to date. No Oreo drop for this phone yet. Also a BBD100-2.
    10-31-18 12:35 PM
  11. conite's Avatar
    conite
    Ambassador
    Originally Posted by LordCrankypants
    I just got my wife a Motion that came in the mail yesterday. Came out of the box running 7.1.2, and it says the system is up to date. No Oreo drop for this phone yet. Also a BBD100-2.
    All models have Oreo. What is the device PRD?
    10-31-18 01:02 PM
  12. oldsoul123's Avatar
    oldsoul123
    Not all models have Oreo. I'm typing this now on a Motion that is still running Nougat. I've checked the update App daily and nothing.
    10-31-18 01:08 PM
  13. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Not all models have Oreo. I'm typing this now on a Motion that is still running Nougat. I've checked the update App daily and nothing.
    What is your PRD?
    10-31-18 01:09 PM
  14. oldsoul123's Avatar
    oldsoul123
    Prd-63739-009
    10-31-18 01:22 PM
  15. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Prd-63739-009
    Then you should be on ABD301.
    10-31-18 01:24 PM
  16. oldsoul123's Avatar
    oldsoul123
    But I'm not. I'm on AAV137.
    10-31-18 01:30 PM
  17. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    But I'm not. I'm on AAV137.
    Then you have a problem with your specific device, as everyone else with your variant has ABD301.

    You are 4 updates back as a matter of fact.
    10-31-18 01:36 PM
  18. oldsoul123's Avatar
    oldsoul123
    As far as I can tell, everything is working great on Nougat. No issues at all. I tried doing a factory reset even, and still no update.
    10-31-18 01:41 PM
  19. The_Dark_Knight_Forever's Avatar
    The_Dark_Knight_Forever
    Originally Posted by oldsoul123
    As far as I can tell, everything is working great on Nougat. No issues at all. I tried doing a factory reset even, and still no update.
    Why don't you just call BlackBerry Mobile & find out why you haven't gotten the updates? Maybe they will offer a replacement since clearly something is wrong with your specific device getting updates.
    10-31-18 01:45 PM
  20. LordCrankypants's Avatar
    LordCrankypants
    Yeah, same here oldsoul123. We literally took the Motion out of the box yesterday and no update available.

    conite, you're making it sound like we're doing something wrong. Maybe there is something wrong with our specific devices, but simply telling us that we *should* be on Oreo and that we *should* be running ABD301 isn't really helpful. We know these things, and for some reason our phones are behind and we don't know why. That's why we're here asking these questions.

    And yeah, maybe we could call BB Mobile, but like for most issues, people often come here and see if others are having the same problem and to see if a fix is already available that we're not aware of.
    oldsoul123 likes this.
    10-31-18 01:47 PM
  21. oldsoul123's Avatar
    oldsoul123
    Maybe I'll try the autoloader route. I'm not going to try getting a replacement through BlackBerry, since this is a brand new device, and everything is working great, other than this issue. My wife got the exact device from the same provider, and hers got Oreo.
    10-31-18 01:52 PM
  22. conite's Avatar
    conite
    Ambassador
    Originally Posted by LordCrankypants
    Yeah, same here oldsoul123. We literally took the Motion out of the box yesterday and no update available.

    conite, you're making it sound like we're doing something wrong. Maybe there is something wrong with our specific devices, but simply telling us that we *should* be on Oreo and that we *should* be running ABD301 isn't really helpful. We know these things, and for some reason our phones are behind and we don't know why. That's why we're here asking these questions.

    And yeah, maybe we could call BB Mobile, but like for most issues, people often come here and see if others are having the same problem and to see if a fix is already available that we're not aware of.
    How do I make it sound like you're doing something wrong when I suggest there might be a fault with a device?

    The fact is, ALL variants have received Oreo. Full stop.

    If you haven't received it, there is a problem.
    10-31-18 01:52 PM
  23. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Maybe I'll try the autoloader route. I'm not going to try getting a replacement through BlackBerry, since this is a brand new device, and everything is working great, other than this issue. My wife got the exact device from the same provider, and hers got Oreo.
    Use the Mobile Upgrade Tool.
    10-31-18 01:54 PM
  24. oldsoul123's Avatar
    oldsoul123
    Where do I get this Mobile Upgrade Tool?
    10-31-18 02:02 PM
  25. conite's Avatar
    conite
    Ambassador
    Originally Posted by oldsoul123
    Where do I get this Mobile Upgrade Tool?
    https://forums.crackberry.com/blackb...-tool-1117513/
    10-31-18 02:11 PM
40 12
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