1. rango10's Avatar
    My wife's Motion does not download group messages. She receives about one in every ten messages. In my Keyone, I usually get nine out of ten messages. We are both on tmobile with the latest OS. Do you think it's the app, OS or Tmobile issue?
    11-27-18 07:33 AM
  2. BlueOhSix's Avatar
    Try creating a new Access Point Name (APN). My Priv and KEYone struggled with group messages occasionally.
    Bundling the two default MMS and GPRS into a single APN fixed my problem.
    https://support.t-mobile.com/docs/DOC-2090
    Attached Thumbnails android messages: group messages will not download-47538.jpg  
    Last edited by BlueOhSix; 11-27-18 at 08:55 AM. Reason: Only 1/4 showing. Added link.
    11-27-18 08:52 AM
  3. rango10's Avatar
    I've adjusted the setting on her phone and it still does not work. what's the next best option?
    12-04-18 06:57 PM
  4. Dwaynie Boy's Avatar
    I've been having problems over the past month with photos sent by text, not exclusive to group texts. it's every so often. I'm with Telus in Canada. the only thing I can think of is my phone is using too much memory as it has been a bit lagy. just haven't had the time to delete a bunch of text strings to see if that would work.
    12-04-18 11:51 PM

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