11-09-18 12:07 AM
72 123
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  1. guygardner73's Avatar
    word substitution issue has come back. I don't know why this can't be fixed. i'm on keyboard 15105 on a black KEYone.
    05-05-18 06:14 AM
  2. guygardner73's Avatar
    The fix is in the beta version. We're working on final touches before it goes out to everyone.
    Hi Liam, any news on when an actual bona fide fix is available?
    BigBadWulf likes this.
    05-05-18 06:15 AM
  3. LiamQ's Avatar
    Hi Liam, any news on when an actual bona fide fix is available?
    The problem where the word substitution settings were reset after a reboot should be fixed in the current production version of BlackBerry Keyboard 3.3.0.15105.

    Are you still seeing the problem? What version of BlackBerry Keyboard are you using?
    05-07-18 11:20 AM
  4. BigBadWulf's Avatar
    The problem where the word substitution settings were reset after a reboot should be fixed in the current production version of BlackBerry Keyboard 3.3.0.15105.

    Are you still seeing the problem? What version of BlackBerry Keyboard are you using?
    Yes, the issue is still present.
    Attached Thumbnails Word Substitution Settings Reset After Reboot-screenshot_20180507-104210.jpg  
    05-07-18 11:43 AM
  5. guygardner73's Avatar
    The problem where the word substitution settings were reset after a reboot should be fixed in the current production version of BlackBerry Keyboard 3.3.0.15105.

    Are you still seeing the problem? What version of BlackBerry Keyboard are you using?
    i'm using 15105 too. I've changed sims recently but that shouldn't have had any effect. Will keep you posted. Thanks for your communication.
    Last edited by guygardner73; 05-10-18 at 12:34 PM.
    05-07-18 02:55 PM
  6. guygardner73's Avatar
    Ironically, it works fine on my S8+ but not on my KEYone.
    05-10-18 04:32 PM
  7. danp2000's Avatar
    The problem where the word substitution settings were reset after a reboot should be fixed in the current production version of BlackBerry Keyboard 3.3.0.15105.

    Are you still seeing the problem? What version of BlackBerry Keyboard are you using?
    I'm on BlackBerry Keyboard Version 3.3.0.15105 as well and the problem reared it's head when I did an over the top no-wipe auto-load to build AAY819.

    I just performed a 32 second hard reboot and the check boxes stayed unchecked.

    Seems the problem is now intermittent.
    05-15-18 06:59 AM
  8. guygardner73's Avatar
    something is triggering it and I'd love to know what it is.
    05-16-18 11:30 AM
  9. guygardner73's Avatar
    seems to be behaving itself at the moment
    05-26-18 07:00 AM
  10. danp2000's Avatar
    seems to be behaving itself at the moment
    Yup!

    There is a situation where the problem rears it's ugly head though it's not reproducible. I think it has to do with an over the top no-wipe update 'cause that's when it happened to me.

    Not bad really since it'll only happen at most once a month.
    05-26-18 07:51 AM
  11. danp2000's Avatar
    Yup!

    There is a situation where the problem rears it's ugly head though it's not reproducible. I think it has to do with an over the top no-wipe update 'cause that's when it happened to me.

    Not bad really since it'll only happen at most once a month.
    So I updated the BlackBerry Keyboard today to version 3.4.0.15545 and after the check boxes remained unchecked. After a 32 second reboot they were checked again. Then, after resetting the check boxes and another 32 second reboot they remained unchecked.
    06-12-18 11:56 AM
  12. guygardner73's Avatar
    I got an update overnight and guess what? I had to go through all the word substitutions again and uncheck those boxes. unbelievable really. the weird thing is, it doesn't happen on my S8+. it's only occurring on the KEYone. so frustrated 😤
    06-26-18 01:37 AM
  13. danp2000's Avatar
    I got an update overnight and guess what? I had to go through all the word substitutions again and uncheck those boxes. unbelievable really. the weird thing is, it doesn't happen on my S8+. it's only occurring on the KEYone. so frustrated 😤
    Same thing happened to me after an update.

    Good thing is I performed a 32 second reboot and the settings stayed. Looks like for now every time we get an OS or Keyboard update we're going to have to uncheck the boxes.
    06-26-18 08:19 AM
  14. BigBadWulf's Avatar
    Please G-d, let this be the last dang time!

    Not only is it getting old, but so am I. @LiamQ, can y'all at least stop it from going to the top of the list, whenever you back out of a word? It's annoying enough having to reset over 100 words without scrolling from the top each time. When I click one, and realize it was the last I did, and not the next I need, I just wanna

    AmritD likes this.
    07-06-18 11:07 PM
  15. danp2000's Avatar
    Please G-d, let this be the last dang time!

    Not only is it getting old, but so am I. @LiamQ, can y'all at least stop it from going to the top of the list, whenever you back out of a word? It's annoying enough having to reset over 100 words without scrolling from the top each time. When I click one, and realize it was the last I did, and not the next I need, I just wanna (
    This would be good. ^^
    07-07-18 04:53 PM
  16. guygardner73's Avatar
    Please G-d, let this be the last dang time!

    Not only is it getting old, but so am I. @LiamQ, can y'all at least stop it from going to the top of the list, whenever you back out of a word? It's annoying enough having to reset over 100 words without scrolling from the top each time. When I click one, and realize it was the last I did, and not the next I need, I just wanna

    This ^^
    07-08-18 11:15 AM
  17. skrble's Avatar
    After the latest update I had to fill in all the words again (I am using a multilingual keyboard). Ridiculously amateurish and incompetent must the team be.
    guygardner73 likes this.
    07-14-18 03:04 AM
  18. guygardner73's Avatar
    well here we are again......... come on guys.
    09-10-18 05:10 AM
  19. guygardner73's Avatar
    This is getting old very quickly. I'm having to sort it all out again today for the umpteenth time. I honestly don't know why you guys can't do anything about it. This only happens on my KEYone. my S8+ which has all the BlackBerry software on it doesn't suffer the same affliction, it never has. So, what is the issue?
    BigBadWulf likes this.
    10-08-18 04:39 AM
  20. guygardner73's Avatar
    unbelievable! I went through all the subs yesterday and fixed them after an update. the phone updated again overnight and now I have to go through them again. WTF?!?!
    BigBadWulf likes this.
    11-08-18 10:06 AM
  21. BigBadWulf's Avatar
    It is hard to grasp that it's working on phones that "shouldn't" have it installed, and not on phones that should. Never an issue on my Z Force. One of the reasons my KEYᵒⁿᵉ is now in a drawer.
    11-08-18 10:19 AM
  22. guygardner73's Avatar
    It is hard to grasp that it's working on phones that "shouldn't" have it installed, and not on phones that should. Never an issue on my Z Force. One of the reasons my KEYᵒⁿᵉ is now in a drawer.
    Yes, I just don't get it. It's like BlackBerry don't even know what the problem is. I was going to upgrade my KEYone with whatever BlackBerry is available in 6 months but now I think I'm going to look elsewhere. My S8+ is holding up like a trojan. I really like the physical keyboard but it's at the point now where it isn't worthy of my time to keep correcting this issue.
    11-09-18 12:07 AM
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