1. mcatb's Avatar
    I don't have it muted. Yet it works on my headset...thoughts? I did drop it and replaced the glass assembly, would that have affected the microphone?
    09-08-17 04:13 PM
  2. gshergold's Avatar
    make sure your not hitting the convince key when you answer - by default it will mute.

    I did that when I first got my K1. I since have a case that make the convince key less susceptible to being accidently hit.
    FF22 likes this.
    09-08-17 11:20 PM
  3. FF22's Avatar
    I don't have it muted. Yet it works on my headset...thoughts? I did drop it and replaced the glass assembly, would that have affected the microphone?
    Well, any damage could affect it. The replacement might have also affected it. If you can review your work and make sure all cables are attached correctly.
    09-09-17 01:44 PM
  4. diesel0110's Avatar
    My speakerphone mic is out of commission as well and sadly with that a replacement phone sent to me after my screen lifted. I contact BlackBerry, did some troubleshooting and was told it was defective and I'm in the process of receiving my second replacement.
    09-10-17 02:25 AM

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