1. Corsari's Avatar

    I have the BB Motion

    Talking about whatsapp, I'm joined in just two groups

    Since some time now , whenever someone

    THAT I HAVE in my contacts

    and that is joined in one of those two groups, writes a message in the group,

    I get TWO notifications in the HUB , one from the group and one from that contact

    See attachment

    The group is family (one notification)
    Anna is my wife and it is notified as Anna @ Family

    ... nevertheless the notification is wrong, since the message in the Family group has been posted by mum and not by Anna

    Really annoying this double notifications and even more the wrong contact for the second notification

    How to remove this second notification?

    Thank you
    Attached Thumbnails Whatsapp Groups duplicated notifications in the HUB-screenshot_20180720-095705-2.png  
    FIERO 1987 likes this.
    07-20-18 04:06 AM
  2. FIERO 1987's Avatar
    Same here. Using BB Hub on Google Pixel 2XL. Never did this before, only started duplicating what's app group notifications in Hub a week or so ago. .. any thoughts?
    08-29-18 10:27 PM
  3. falcotec's Avatar
    same here, only in HUB, not a problem in WhatsApp. Is it a WhatsApp or Hub problem?
    09-07-18 08:08 AM
  4. RK_BB's Avatar
    It's most likely related to this and it seem BlackBerry is already looking into it:

    09-07-18 11:25 AM
  5. Egonzalez1978's Avatar
    I started seeing the same thing I get a reply from the contact and then one that say you!! (BTW I'm never able to click on the links that are posted in the forums I'm using the CB app on my Key2 )
    09-07-18 09:43 PM
  6. falcotec's Avatar
    BTW I'm never able to click on the links that are posted in the forums I'm using the CB app on my Key2
    Same for me. Anyone else who have the problem? The result clicking on a forum link is nothing but the same page loaded again.
    09-30-18 01:17 AM
  7. RK_BB's Avatar
    This bug was fixed with the latest Beta release of Hub+ Services.

    The production version isn't out yet.
    09-30-18 01:47 AM
  8. Christian Gruppo's Avatar
    SOLVED: you need in whatsapp (go to settings, notifications, group notifications) to disable under Groups "use high priority notifications"
    11-03-19 10:29 AM
  9. Christian Gruppo's Avatar
    Solved. In the whatsapp app go to settings, notifications, group. Disable "use high priority notifications "
    11-03-19 12:46 PM

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