1. LUVINZ30's Avatar
    I've had two Keyones now, and they both require multiple clicks for the back/home/recent icons and the lowest row of app icons. For the home icons, it requires I press low at the metal bar.

    Anyone else have this?

    Anyone know how to fix?

    BlackBerry folks?
    11-03-17 12:30 PM
  2. ray689's Avatar
    I've had two Keyones now, and they both require multiple clicks for the back/home/recent icons and the lowest row of app icons. For the home icons, it requires I press low at the metal bar.

    Anyone else have this?

    Anyone know how to fix?

    BlackBerry folks?
    What's OS patch version are you on?
    11-03-17 12:45 PM
  3. LUVINZ30's Avatar
    been happening since I got the phones, but now on AAQ302
    11-03-17 02:26 PM
  4. Actn_Jksn's Avatar
    Occasionally happens to me. I just restart and everything is fine.

    9900-Q10-Z10-Z30-PPSE
    11-04-17 02:07 AM
  5. Ddoshi1984's Avatar
    I think its more of a software issue than hardware. I updated to latest Security patch i.e October one and the capacitive Buttons stop working occasionally. I just lock it phone and unlock it and they work again.
    11-05-17 01:36 AM

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