1. Schub8's Avatar
    Is there anyway to get better reception? My wife and I both have keyone and we both get dropped calls. The key2 had better have a fixed antenna or its useless. So any ideas on better reception?
    05-02-18 12:09 PM
  2. Chuck Finley69's Avatar
    Is there anyway to get better reception? My wife and I both have keyone and we both get dropped calls. The key2 had better have a fixed antenna or its useless. So any ideas on better reception?
    Two suggested improvements.

    1) place your device in a gel case. This has helped according to some here on CB (including me.)

    2) stand on ladder that has effect to making you 7'-8' tall minimum. (This one helps me, but rather cumbersome taking ladder everywhere. Does mean I put the phone down while driving though)
    anon(9188202) likes this.
    05-02-18 12:13 PM
  3. conite's Avatar
    Two suggested improvements.

    1) place your device in a gel case. This has helped according to some here on CB (including me.)

    2) stand on ladder that has effect to making you 7'-8' tall minimum. (This one helps me, but rather cumbersome taking ladder everywhere. Does mean I put the phone down while driving though)
    psychofox13 likes this.
    05-02-18 12:16 PM
  4. Dunt Dunt Dunt's Avatar
    Is there anyway to get better reception? My wife and I both have keyone and we both get dropped calls. The key2 had better have a fixed antenna or its useless. So any ideas on better reception?
    Case is really the only option.

    Some have exchanged devices, to find the same issues with the replacement.

    If your phone was bought through a Carrier, you might talk to them about a booster. But with LTE improving things, most aren't offering those anymore.
    05-02-18 12:20 PM
  5. psychofox13's Avatar
    Case is really the only option.

    Some have exchanged devices, to find the same issues with the replacement.

    If your phone was bought through a Carrier, you might talk to them about a booster. But with LTE improving things, most aren't offering those anymore.
    I had to really press AT&T to give me a microcell for free. At first they said they didn't have them, then they said I can buy one, then they said they'll send it to me for free. My home at the time, though, was in a complete dead zone. I had to walk into the street to get a single bar on any phone we had.

    The K1 does have an antenna-gate issue, so make sure you're holding the phone correctly (per Apple's directions). Personally, I use a case on mine and it has helped a lot. Of course, I get better reception when I'm not holding it, but that's a first-generation issue. I'm sure a lot of the faults with the K1 will be fixed in the K2. Gotta learn from experience!
    05-02-18 12:52 PM
  6. conite's Avatar
    I think the issue is very much band and location specific - as many experience no issues at all.

    Reports also seem to indicate that later software builds have helped quite a bit.
    Last edited by conite; 05-02-18 at 05:35 PM.
    anon(9188202) likes this.
    05-02-18 01:01 PM
  7. xcellsolution's Avatar
    depends of your carrier, sometimes WCDMA are better for calls drop.. change the settings, you never know
    05-02-18 02:55 PM
  8. Schub8's Avatar
    Thank you for your assistance
    05-02-18 05:33 PM
  9. guygardner73's Avatar
    Is there anyway to get better reception? My wife and I both have keyone and we both get dropped calls. The key2 had better have a fixed antenna or its useless. So any ideas on better reception?
    I'm having the same issue. I just started using a S8 so I didn't have to put up with that crap. I'll sell the KEYone soon. The first thing a phone should do is make and receive calls. I suppose if it can't get a signal, it's super secure though, there is that to consider.
    FF22 likes this.
    05-03-18 02:34 AM

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