1. SheldonJ's Avatar
    Using usb cable i can't open, drag and drop or change files. Do i need special drivers? On my Passport it worked fine. When i want to open an file, this pops up. 'Can't read file' & i tried all that, both restarting phone and pc. before it worked but now suddenly not anymore. Also can't find suitable drivers to install.....
    Plzz help asap...
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    Last edited by SheldonJ; 11-10-18 at 11:38 AM.
    11-10-18 10:20 AM
  2. conite's Avatar
    Using usb cable i can't open, drag and drop or change files. Do i need special drivers? On my Passport it worked fine. When i want to open an file, this pops up. 'Can't read file' & i tried all that, both restarting phone and pc. before it worked but now suddenly not anymore. Also can't find suitable drivers to install.....
    Plzz help asap...
    __________________________________________________ __________________________
    Did you select "charge and data" when pluggin in?
    11-10-18 10:56 AM
  3. Zukadomis's Avatar
    For mac:

    https://www.android.com/filetransfer/

    I have been using this app since I switched from BBos, never had a problem unless the usb cable was bad but with USB C no issue ever.

    If PC:

    Not sure never had to try it on my PC. However, Google search "Android Transfer PC" or "Android Transfer PC USB Type C"

    Good luck
    11-10-18 10:57 AM

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