1. AStew8's Avatar
    Just recently after the latest update
    AAW377, BBB100-3 on Verizon, when I go this certain route (~40 miles), my phone gets extremely hot. Where it will shut down cellular data, flashlight ability, etc to automatically cool down. When I look at battery usage, there is nothing out of the ordinary happening. I have not seen this any other time then this route.
    04-08-18 04:04 PM
  2. mandony's Avatar
    try a Hard reboot, much like the old Battery Pull.
    On the left side hold down the power button about 35 seconds... the Android system will restart.
    You might have to do this a few times.
    04-08-18 08:30 PM
  3. AStew8's Avatar
    I'll give that a try. Thanks for the reply
    04-08-18 11:08 PM
  4. FF22's Avatar
    You've used the app on other routes of about the same distance or duration and not run into this problem?
    04-09-18 01:22 AM

Similar Threads

  1. KeyOne front camera unavailable
    By Remrose in forum BlackBerry Mobile Support
    Replies: 9
    Last Post: 08-09-19, 03:37 PM
  2. Transferring BBM ID from Z30 to KEYOne
    By miasma-gas in forum BlackBerry KEYone
    Replies: 4
    Last Post: 04-11-18, 01:23 PM
  3. Earpiece Audio very low on KeyONE.
    By NomeLeb in forum BlackBerry Mobile Support
    Replies: 2
    Last Post: 04-09-18, 02:51 PM
  4. Replies: 4
    Last Post: 04-08-18, 09:56 AM
  5. KEYone issues
    By michaelsean14 in forum BlackBerry KEYone
    Replies: 1
    Last Post: 04-07-18, 02:41 PM