1. bandit976's Avatar
    Hi! I have a keyone. I have a problem. the phone screen has detached itself.
    I have read that it is a problem that has been recognized by blackberry, but now I have a bigger problem.
    The phone screen is black, it does not work..
    how can I do a backup? I have a Mac. I can not install any program on phone for that problem, so I can work only by the Mac/pc.
    I hope someone can help me
    many thanks
    09-07-17 04:47 PM
  2. Tim-ANC's Avatar
    Hi! I have a keyone. I have a problem. the phone screen has detached itself.
    I have read that it is a problem that has been recognized by blackberry, but now I have a bigger problem.
    The phone screen is black, it does not work..
    how can I do a backup? I have a Mac. I can not install any program on phone for that problem, so I can work only by the Mac/pc.
    I hope someone can help me
    many thanks
    Have you read this thread:

    https://forums.crackberry.com/blackb...t-1112475-new/
    09-07-17 05:34 PM

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