1. canook's Avatar
    Hi everyone,

    I'm having a big issue with my keyone. Last night the phone froze pretty bad. When i rebooted it, everything for the most part was ok. This morning, the freezing has gotten extreme. The launcher and android system keeps popping up saying it crashed. Rebooting the phone takes several minutes but I cannot even get into the phone to do anything. I can't even get into setting to try and reset the device.

    Any ideas on what I can do? Anything I can do via computer (Mac)? It's an unlocked Black edition.

    Thanks!
    03-14-18 07:13 AM
  2. john_v's Avatar
    https://forums.crackberry.com/showth...1#post13151785

    I posted about similar issues in the above thread, although not nearly as extreme as yours. I would try doing the 32 second reboot that is linked in the post I linked to above, and then if you can get to settings after that, do a factory reset. I factory reset mine Sunday night, and it's been running like a champ ever since. Made it worth having to set everything back up
    FF22 likes this.
    03-14-18 08:26 AM
  3. canook's Avatar
    Thanks for the help. I was able to reset the device. Wish me luck!
    john_v and FF22 like this.
    03-14-18 10:43 AM
  4. john_v's Avatar
    Thanks for the help. I was able to reset the device. Wish me luck!
    Good deal. Let me know how it goes
    03-14-18 11:29 AM

Similar Threads

  1. Optiemus KEYone doesn't download update!
    By SabarishElango in forum BlackBerry Mobile Support
    Replies: 8
    Last Post: 04-03-18, 05:56 AM
  2. I've about had it with my Keyone
    By Nick6995 in forum BlackBerry KEYone
    Replies: 12
    Last Post: 03-15-18, 07:45 PM
  3. Calendar support in KeyOne - is there an option?
    By siglerm in forum BlackBerry KEYone
    Replies: 2
    Last Post: 03-14-18, 12:42 PM
  4. Playlist issue on Keyone.
    By azum4u in forum BlackBerry KEYone
    Replies: 4
    Last Post: 03-12-18, 08:42 PM
  5. Is this possible on Android on KeyOne?
    By michalko58 in forum BlackBerry KEYone
    Replies: 2
    Last Post: 03-12-18, 05:18 PM
LINK TO POST COPIED TO CLIPBOARD