Built for Business - Learn more about BlackBerry KEY2
  1. CaptainBert's Avatar
    New user that tried to set the convince key to lock the screen but then found out that forced him to enter a password. I decided that was not convenient so I cleared it from the convenience key but not I cannot set the convenience key as it always prompts the active device administrator screen.

    Screenshots

    When I press the Convenience Key:




    Convenience Key Settings



    Device Administrator Setings

    Last edited by CaptainBert; 01-04-18 at 08:36 PM.
    12-31-17 05:33 PM
  2. Dunt Dunt Dunt's Avatar
    You do have to enable the Launcher as a device administrator one time... after that it should be good.
    01-02-18 12:01 PM
  3. CaptainBert's Avatar
    You do have to enable the Launcher as a device administrator one time... after that it should be good.
    I enabled the launcher (Checkmark) but it only locks the device even when I set the convenience key to open BBM or compose an email.

    It's like the device is stuck or hungup on only wanting to lock the device.
    01-04-18 07:39 PM
  4. CaptainBert's Avatar
    This is now solved.

    For some reason in the settings menu there are two convenience key settings. I was always using the search function to change the key settings, but what only worked was if I scrolled in the settings menu until I found convenience key settings and then it allowed me to delete the screen lock and add a camera shortcut.
    01-04-18 08:35 PM

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