1. apt-get's Avatar
    I'm on Multilingual layout with German/English (GB) set on a QWERTZ device (Germany unlocked).

    If you set up a custom symbol keyboard layout,

    1. the ampersand (&) will not work when selected by PKB 'j'. Instead it will input ';'. It will work fine when selected by touchscreen.

    2. mentioned in another thread the currency key inserts '€' when it should '$'. This happens as with the ampersand bug when you select by keyboard after opening 'sym' and does work when selecting by touchscreen. Default currency key is '€' in this case.
    --------------------------
    3. When alt and shift modfier are active, the '7' and ')' keys which are 'Y' and 'Z' without the alt modifier are swapped. This is probably a layout bug QWERTZ/QWERTY.
    Last edited by apt-get; 12-13-17 at 03:37 PM. Reason: added and deleted a bug
    08-08-17 04:31 PM
  2. apt-get's Avatar
    I'm on Multilingual layout with German/English (GB) set on a QWERTZ device (Germany unlocked).

    When alt and shift modfier are active, the '7' and ')' keys which are 'Y' and 'Z' without the alt modifier are swapped. This is probably a layout bug QWERTZ/QWERTY.
    12-13-17 03:36 PM
  3. gizmo21's Avatar
    @LiamQ this adds up to those custom layout bugs on PRIV too:

    https://forums.crackberry.com/blackb...y-bug-1113983/
    12-14-17 05:16 PM
  4. apt-get's Avatar
    I'm on Multilingual layout with German/English (GB) set on a QWERTZ device (Germany unlocked).

    If you set up a custom symbol keyboard layout,

    1. the ampersand (&) will not work when selected by PKB 'j'. Instead it will input ';'. It will work fine when selected by touchscreen.
    Still relevant on KEY² with Android Oreo 8.1.0 ABA082
    07-22-18 05:49 PM
  5. Moon_Man's Avatar
    Still relevant on KEY² with Android Oreo 8.1.0 ABA082
    Dude.. Disappointing. To hope they could fix these bugs within more than a year, with a now 2 pkb devices, was apparently too much expected
    07-25-18 01:59 AM
  6. apt-get's Avatar
    Dude.. Disappointing. To hope they could fix these bugs within more than a year, with 4 now pkb devices, was apparently too much expected
    Seems like they spread less love to QWERTZ.

    But new hope as I made @blackberrymobile aware via their Support Centre app on the KEY².
    07-25-18 02:04 AM
  7. Moon_Man's Avatar
    i hope they listen this time. a year ago i contacted the support too. I got a ticket and stuff, and they said they were aware of these bugs. And despite of being aware of these, after a year the bugs are still there.
    07-25-18 02:08 AM
  8. apt-get's Avatar
    i hope they listen this time. a year ago i contacted the support too. I got a ticket and stuff, and they said they were aware of these bugs. And despite of being aware of these, after a year the bugs are still there.
    Yeah, it's sad. Let's hope for the best.
    07-25-18 02:08 AM
  9. gizmo21's Avatar
    Isn't there any other representative of the keyboard team here?

    Mark Cullum and Colin Ho are in our Hall of Fame, but I found no other so far to bring these problems up beside @LiamQ:

    https://forums.crackberry.com/blackb...ut-bug-1118026

    https://forums.crackberry.com/blackb...y-bug-1113983/
    07-25-18 03:10 AM
  10. LiamQ's Avatar
    We weren't able to reproduce issue #3 from the original post. We'll try again.

    We haven't gotten to the custom symbol issues yet due to other priorities, but we are tracking them.
    gizmo21 likes this.
    07-25-18 07:47 AM
  11. apt-get's Avatar
    We weren't able to reproduce issue #3 from the original post. We'll try again.

    We haven't gotten to the custom symbol issues yet due to other priorities, but we are tracking them.
    I haven't experienced the 3rd bug in OP on my KEY² yet. Maybe it's fixed?

    Bug 1 and 2 are still present.
    07-25-18 08:57 AM
  12. Moon_Man's Avatar
    We weren't able to reproduce issue #3 from the original post. We'll try again.

    We haven't gotten to the custom symbol issues yet due to other priorities, but we are tracking them.
    Try it in the Pin code to unlock the phone. By pressing Z on the QWERTZ keyboard on the lockscreen, you get the 7. but the 7 should be on Y on QWERTZ.
    I think the Z and Y swap bug in the multilanguage mode is fixed. Haven't seen it for a long time. But in the lockscreen to unlock via pin, for sim card or normal lock, it's still there
    07-25-18 09:19 AM
  13. apt-get's Avatar
    Try it in the Pin code to unlock the phone. By pressing Z on the QWERTZ keyboard on the lockscreen, you get the 7. but the 7 should be on Y on QWERTZ.
    I think the Z and Y swap bug in the multilanguage mode is fixed. Haven't seen it for a long time. But in the lockscreen to unlock via pin, for sim card or normal lock, it's still there
    Thanks for clarifying. I switched from PIN to password, so I can speak for multilanguage text only.
    07-25-18 09:23 AM
  14. LiamQ's Avatar
    Try it in the Pin code to unlock the phone. By pressing Z on the QWERTZ keyboard on the lockscreen, you get the 7. but the 7 should be on Y on QWERTZ.
    I think the Z and Y swap bug in the multilanguage mode is fixed. Haven't seen it for a long time. But in the lockscreen to unlock via pin, for sim card or normal lock, it's still there
    Which device and OS version are you using?
    07-25-18 09:28 AM
  15. Moon_Man's Avatar
    Which device and OS version are you using?
    Blackberry Keyone Black Edition
    BBB100-2
    Android 7.1.1
    security update 5. June 2018
    Build number ABA693
    07-25-18 09:37 AM
  16. LiamQ's Avatar
    Blackberry Keyone Black Edition
    BBB100-2
    Android 7.1.1
    security update 5. June 2018
    Build number ABA693
    You should get the fix for that issue along with the Android 8.1 update.
    07-25-18 09:56 AM
  17. Moon_Man's Avatar
    i look forward to it
    07-25-18 10:56 AM
  18. gizmo21's Avatar
    We weren't able to reproduce issue #3 from the original post. We'll try again.

    We haven't gotten to the custom symbol issues yet due to other priorities, but we are tracking them.
    As Info, I gladly don't see that PIN Y/Z problem on my QWERTZ PRIV, as I guess we won't have the option to update to Oreo

    And thx for again acknowledging the problem with custom symbols from a year ago.
    07-25-18 01:36 PM

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