1. dobariya xpress's Avatar
    Hello
    basically my fingerprint sensor doesn't work anymore, no more lights around it on the unlocking screen ...

    aaaaand all the fingerprint options in the security settings disappeared ...

    so, is it a hardware issue ? is it software ?
    06-17-18 01:31 PM
  2. danp2000's Avatar
    OS version, Phone?
    06-18-18 06:06 AM
  3. psychofox13's Avatar
    Do you use a lockscreen app you downloaded from an app store? If so, try uninstalling it.

    If not, backup your data and do a factory reset. If the issue persists, then it's a hardware fault.
    06-18-18 06:06 PM

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