1. kojita's Avatar
    Dear all,

    I have an issue with my space bar which is sometimes not responsive if I press it on the far right (although not systematic), the 7 key not responsible when logging in to my phone (pin has to be entered with screen) and the convenience key which does not work. I did the hardware test from my phone which indicates that all are ok. Could it be a software issue ?

    06-19-18 12:29 AM
  2. psychofox13's Avatar
    Try rebooting the phone.

    If the issue persists, backup your data and perform a factory reset.

    If the issue has not been resolved, contact BBMo support and open a ticket.
    06-19-18 04:27 PM

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