1. CrackBerry Question's Avatar
    For my Z30 when I connect my BB to my computer for syncing I get an error message that indicates "Cannot communicate with device" then I have two options, reconnect or reload. I always choose reconnect, then it connects. However, it is only recently this has occurred. I always connected first time. I've tried re-installing BB link with no luck.
    10-01-15 08:52 AM
  2. jaydee5799's Avatar
    what OS on your PC?
    Lasting Solutions likes this.
    10-01-15 09:50 AM
  3. pomidor's Avatar
    For my Z30 when I connect my BB to my computer for syncing I get an error message that indicates "Cannot communicate with device" then I have two options, reconnect or reload. I always choose reconnect, then it connects. However, it is only recently this has occurred. I always connected first time. I've tried re-installing BB link with no luck.
    I have the same problem on my XP laptop. It was fine in the past and then it started happening; it has been like that since.

    On my Win 7 computer it connects the first time.

    Never did find out what was causing it on the XP machine. I just live with the "reconnect" solution you mentioned. You could try uninstalling Link and then installing it again. Maybe that would help. I'm too lazy to try it myself though. Having to Reconnect doesn't bother me.
    Last edited by pomidor; 10-01-15 at 10:55 AM. Reason: I have fat fingers
    10-01-15 10:53 AM
  4. Lasting Solutions's Avatar
    Windows 7
    10-12-15 10:03 AM
  5. 10_z_no gimmick's Avatar
    Windows XP Pro which I no more use, 7 Pro, 10 Pro...
    Just the same : Link struggles to connect - have to try a few times.

    Z30, STA100-2 /10.3.2.2639
    10-12-15 10:09 AM

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