1. Alessandro Valentini's Avatar
    Hello y'all,

    unfortunately my beloved Z10 was stolen and I am now using an iPhone 5s. Since I have backups of my Z10 in my laptop (a Mac) I would like to transfer them to my other device.

    I need to do this because some of these contacts are inexplicably NOT in my Gmail account (from which I did the usual import of contacts) and I cannot find them anywhere else.

    I am not an Outlook user. I know these contacts were in my Z10 because I used them, but I can't find them among my Gmail ones.

    Does any of you know hot to operate a sort of transfer of a Z10 backup to another (non-BB) device? Or even if there's any way I could see my contacts in the backup file from my laptop?

    I much appreciate any help given on the issue.
    10-22-15 08:06 AM
  2. jaydee5799's Avatar
    Well the only way you could see the contacts from a backup file is to load it onto a working OS10 device.
    I can't help you with the Mac part but I'm hoping someone comes along who can.

    The bb link backup file is not one that can be opened and read tho. Sorry. That stinks for you, I know.
    10-22-15 08:28 AM

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