1. shalle's Avatar
    Hi

    Help...

    Posted via CB10
    06-19-14 09:20 PM
  2. Lostboy5151's Avatar
    If you're running Windows 7 or 8 reinstall the software by first right clicking on the file and "run as administrator." After it's installed... to open the program, right click and run as administrator.

    Also make sure USB "Mass Storage" is Off on your device. (under storage and access) File manager and BlackBerry Link don't work when USB mass storage is turned on!
    06-20-14 12:18 AM

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