1. CrackBerry Question's Avatar
    My music files have disappeared from Blackberry Link. They were visible and synching ok up to last week. I have the most recent version of BB software and checked the Music Source setting (iTunes) and all looks ok. The music files are visible on my BBerry.
    I have removed and reloaded Blackberry link software and this has not fixed the problem. I have tried this an a separate laptop and this has not fixed the problem.
    07-28-16 04:11 PM
  2. syclone1978's Avatar
    I found a post on here before showing the update of iTunes caused that error and you need to rollback to an earlier version of iTunes.

    I did that and it fixed my BlackBerry Link problem.

    Without having my iTunes in front of me, I'm not sure which iTunes I rolled back to.



    PassportSQW100-3/10.3.2.2876 AT&T
    07-29-16 10:45 PM

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