1. Kevin Sink's Avatar
    I have been using Link to connect my Classic to my PC. Now it is not working anymore. I have gone through every post I could find to fix the issue but nothing has worked. I uninstalled my LogMeIn VPN software. I reinstalled the last version of Link. I am using the cord from Blackberry. I was connecting in Link but with the "Connection Error" message and no mounting of the drive letters or syncing of pictures etc. I removed the device from Link and tried adding the device. Now it is giving me a "Unable to save name" message and the "Connection Error" message after turning off the McAfee and Windows firewalls. Anyone have any other ideas on how to get my files of my phone?
    widderschynnes likes this.
    05-01-18 11:38 AM
  2. Dunt Dunt Dunt's Avatar
    Reformat your PC... try to find an older version of Windows 10.

    BlackBerry Content Transfer should still work...
    widderschynnes likes this.
    05-01-18 12:13 PM
  3. dualpassport's Avatar
    I had to remove my phone from link and delete the accounts from the phone, and then relink and sync as if I had a new phone. I suspect that the sync dtabase had become corrupted

    Posted via CB10
    widderschynnes likes this.
    05-01-18 12:41 PM
  4. lgdcan's Avatar
    I'm having the same issues. Tried to contact BB on twitter and all they will say is that Link won't work with Windows 10. I told them it did up until May of this year and they won't respond back to me.... Getting really hard to stay loyal when you can't keep up with updates etc. Have you had any luck lately? I'm almost at my wits end trying anymore! Thanks in advance Cheers
    widderschynnes likes this.
    09-01-18 11:32 AM
  5. fredsharpie's Avatar
    Tried just now with Windows 10 and Q10. Can't sync. Works fine on Windows 7 with same phone.
    widderschynnes likes this.
    09-02-18 03:12 PM
  6. widderschynnes's Avatar
    Thanks very much for the tip about BlackBerry Content Transfer.
    02-17-19 09:47 PM

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