1. PurrPrinThom's Avatar
    I have a Q10 and just since installing Windows 10, Link has been syncing differently.

    I want it to take files off my phone and put them on the computer - that way I can keep all my photos/videos but not take up the space on my memory card. But instead, it starts putting old files onto the phone and not copying anything to the laptop.

    I can't figure out what setting is doing this. I don't seem to have any? It started out as just video and when I reset my sync settings it started doing it to pictures too - aaargh!

    Any help will be appreciated!
    Attached Thumbnails Link syncing laptop files to phone but not vice versa?-videosync.png   Link syncing laptop files to phone but not vice versa?-pictursync.png  
    04-23-16 01:04 PM
  2. billbuck0's Avatar
    Have you tried accessing the media card via the USB drive instead?
    04-24-16 10:58 AM
  3. PurrPrinThom's Avatar
    Yes, and that works fine, but I'd like my Blackberry Link to work the way it's supposed to, so I'd like to sort out this issue.
    04-24-16 11:00 AM
  4. billbuck0's Avatar
    Yes, I understand what you mean. I tried it myself the other day and had the same problem so maybe there's an update I'm missing?
    04-24-16 11:05 AM
  5. PurrPrinThom's Avatar
    I'm just about to uninstall/reinstall I'll let you know how it goes
    04-24-16 11:06 AM
  6. PurrPrinThom's Avatar
    Update: after uninstall/reinstall the device no longer syncs anything.
    04-24-16 11:41 AM
  7. billbuck0's Avatar
    04-24-16 01:01 PM

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