1. marksf941's Avatar
    I do a full backup every month or two and this time when I try to backup I am getting a message that my phone is not connected and to connect and try again.

    I updated my computer to Windows 10 in March and did one backup after that. I am using the latest Link software. I also tried doing it on another Windows 10 computer and had the same problem.

    Link is still syncing my pictures, so that is working. Also, this is a factory unlocked phone running the current software.

    Any suggestions?

    Posted via CB10
    08-03-16 02:37 PM

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