1. brosee's Avatar
    Holy Frustrations Batman.

    Wondering if anyone out there could please help?
    Every time I try to hook link my z10 to blackberry link it says it "Can Not Communicate with Device"

    I have uninstalled and reinstalled bb link.
    I have reloaded the device software to factory.
    i have rebooted both the computer and device and tried to connect with no luck.

    I am running windows 8 on my notebook.


    In my searches i have not come across anything that could help solve this problem, but if there is, please direct me to the right link.

    PLEASE PLEASE HELP.
    Last edited by brosee; 03-28-13 at 01:40 AM.
    03-28-13 01:09 AM
  2. ak1504's Avatar
    same issue although using a macbook pro

    Wondering if anyone out there could please help?
    Every time I try to hook link my z10 to blackberry link it says it "Can't Communicate with Device"

    I have uninstalled and reinstalled bb link.
    I do not want to reload my device
    i have rebooted both the computer and device and tried to connect with no luck.

    PLS HELP!!!!
    04-03-13 01:52 PM
  3. baldanders's Avatar
    I had the same issue with link until I noticed I still had the older version of blackberry desktop software installed. After getting rid of the older version link worked fine for me.

    Posted via CB10
    04-03-13 02:18 PM
  4. xmscott's Avatar
    Trying to remove the software because i have the same issue.

    Is this the only way to access folders on the phone?
    04-05-13 11:52 AM
  5. brosee's Avatar
    You can link via bluetooth.
    As well it can hook up as a media drive as well.

    I never had the old software on my new laptop so that won't help.

    I just can't backup my phone. It won't allow you over bluetooth.

    Posted via CB10
    04-05-13 02:53 PM
  6. grumpyaeroguy's Avatar
    You can only back up whilst tethered with the cable.

    You can sync over wifi
    ...

    Posted via CB10
    04-06-13 10:33 AM

Similar Threads

  1. Blackberry Link "Cannot Communicate with Device"
    By Knightcrawler in forum BlackBerry Z10
    Replies: 38
    Last Post: 02-07-16, 03:04 PM
  2. Storm: can not touch with screen at the corner
    By tungftu in forum BlackBerry Storm
    Replies: 19
    Last Post: 05-19-09, 05:22 PM
  3. can't communicate with bb messenger, help!
    By ortonauta in forum BlackBerry Curve 8900
    Replies: 16
    Last Post: 05-05-09, 06:31 PM
  4. can not connect with jmirc
    By ThisGuy138 in forum BlackBerry OS Apps
    Replies: 0
    Last Post: 01-23-09, 07:54 AM
  5. I can not pair my BB with headset and can not sync with PC, help!
    By danielqle in forum BlackBerry Curve 83xx
    Replies: 0
    Last Post: 01-12-08, 06:31 PM
LINK TO POST COPIED TO CLIPBOARD