1. dmlis's Avatar
    Just to share my experience.
    Apparently backup via Link depends on what cable is used.
    See here:
    08-02-17 05:15 AM
  2. Blackberry_Rob's Avatar
    Also depends on whether you have installed the latest updated drivers from Blackberry
    08-02-17 06:54 AM
  3. 007Storm's Avatar
    it detects my phone and asks for my device password. So i enter it and then another window pops up saying blackberry Link stopped working. I downloaded the latest software and again the SAME problem. How can i backup my stuff???

    08-03-17 10:57 AM
  4. Blackberry_Rob's Avatar
    Are you on Windows or Mac? - Also which software version?

    You could always try this too if you have iTunes installed?
    08-03-17 11:14 AM
  5. 007Storm's Avatar
    Im on Windows 10. Cant see what version software of Link i have cause it wont open for me but i just downloaded it today.
    08-03-17 02:14 PM
  6. 007Storm's Avatar
    So one step Closer!! I did the iTunes name change and now got Link to open! Hoooray right? No WRONG. It wont register my device at all with the phones original cord (nothing Happens). I used another cord and it again asks me to enter my device passcode and it then keeps searching and searching and wont find my phone. Happy Times!!!

    08-03-17 02:51 PM
  7. Blackberry_Rob's Avatar
    08-04-17 04:07 AM
  8. 007Storm's Avatar
    That stuff looks way to advanced for my expertise!!! Why cant things just run a tad smoothly Blackberry!!!
    08-04-17 11:59 AM
  9. otaku2's Avatar
    FWIW, my Passport only connects to my Windows 7 machine if I first turn off USB access to my memory card.
    08-04-17 12:30 PM
  10. 007Storm's Avatar
    Its Already turned off i checked.
    08-07-17 10:25 AM

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