1. CrackBerry Question's Avatar
    Hi all,

    I few weeks ago I started having problems with BB Link as it crashed before even launching. So I uninstalled it and I downloaded the latest version of BB Link. However, when I run the installation software, it indicated that "the latest version of BB Link" is already installed on my computer.

    I tried to clean my computer as well as the registry with softwares as manually and there is not a single BB Link file on computer now. Nonetheless, the installation software keeps indicating that BB Link is already installed.

    I'm lost and it's frustrating because I used synchronize my calendar and my contacts with Outlook.

    I have a BB Q10 (OS 10.1) and a computer running Windows 7.

    May someone help me?
    12-14-15 01:05 AM
  2. rebroker2009's Avatar
    I don't think you uninstalled it completely. Have you used regedit also? Also, make sure you reboot both devices after unistalling
  3. rebroker2009's Avatar
    I don't think you uninstalled it completely. Have you used regedit also? Also, make sure you reboot both devices after unistalling
    12-14-15 01:21 AM
  4. Grippenn's Avatar
    Thank you. You mean I also have to reboot the phone ?

    I'll also try regedit.

    PS Sorry for the spelling mistakes in my previous message.
    12-14-15 03:12 AM
  5. Grippenn's Avatar
    Hi,

    I ran regedit and I deleted all the keys relating to BlackBerry and Research in Motion (there were a few). I also ran ccleaner and other cleaning softwares. However, the BB Link installation software keeps indicating that the latest version of BB Link is already installed on my computer.

    I'm a bit lost now. Any suggestions?
    12-14-15 03:58 PM

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