1. CrackBerry Question's Avatar
    Keeps telling me that my device isn't associated with a blackberry id and asks me to sign in on my device which it already is. I want to switch to my new passport but can't afford to lose my data.
    05-17-16 02:29 AM
  2. Zeddepher's Avatar
    Try turning mass storage off:

    BlackBerry Link won't backup my device, why?-img_20160517_114843.png

    вℓαквєяяу ραѕѕρσят ѕιℓνєя є∂ιтιση
  3. jaydee5799's Avatar
    instead of backing up your device, do a device switch
    05-17-16 05:37 AM
  4. Zeddepher's Avatar
    Try turning mass storage off:

    Click image for larger version. 

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ID:	399954

    вℓαквєяяу ραѕѕρσят ѕιℓνєя є∂ιтιση
    05-17-16 05:50 AM
  5. Nick Spagnolo's Avatar
    Try signing out and then back in again

    05-17-16 06:03 AM

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