1. S Valencia's Avatar
    I was trying to get into my blackberry link, but i had forgotten my password. So after 5 failed attempts at trying to login to my account it locked me out and said i had to sign in through my phone with a 'Device Password'. I tried to type in my password for my blackberry Q10, it did not work. I went online to change my password on blackberry ID to see if that would work, it still didnt. Now i'm at 'Incorrect Password (9/10)' , i am one wrong answer away from having all data erased. Is there any way for me to somehow reset my password or have me password sent to my email?
    11-02-14 11:41 AM
  2. hamsterwheel's Avatar
    11-02-14 11:48 AM
  3. S Valencia's Avatar
    Yea i already tried that. I turned off my phone and typed in the new password and it would still not let me into my phone.
    11-02-14 12:13 PM
  4. why buy a phone with no support's Avatar
    exact same issue for me, what buy a phone with no support
    12-07-14 11:51 AM
  5. Sporatic's Avatar
    This isn't a support issue, this is the user forgetting their password issue. If there was a way to defeat the security wipe, don't you agree it would also entirely defeat the purpose of having it?
    MobileMadness002 likes this.
    12-07-14 12:01 PM
  6. Grimgrak's Avatar
    Hello? Same issue
    12-16-14 11:17 AM

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