1. jmorgan456's Avatar
    I have had this problem for a while. I cannot upload iTunes music onto my BB classic.

    When I try to sync, I get the loop with "Loading Sync Relationships" which stays on seemingly forever.

    I tried the "sync my iTunes" app from the BB app store. It kind of worked. With that program, I was able to restore most of my music, but not the art. And some of the music didn't copy over.

    I am getting a little frustrated. I know this was posted elsewhere and I tried many of the proposed solutions. No luck. I am hoping there is new information out there.
    04-02-17 01:16 PM
  2. Carjackd's Avatar
    iTunes is going to cause issues with Link period unless you...


    To rename the iTunesPrefs.xml file;
    Turn on Show hidden files and folders.
    Navigate to C:\Users\<userid>\AppData\Roaming\Apple Computer\iTunes\
    Rename the iTunesPrefs XML file file to iTunesPrefs.old.

    This will have to be done each time you update iTunes
    04-02-17 07:57 PM
  3. jmorgan456's Avatar
    I did try renaming the xml file as others suggested. no luck.
    04-04-17 09:22 PM
  4. Carjackd's Avatar
    Here is another thing you may want to check

    I would try to reinstall link in Windows 7 compatibility mode.
    04-04-17 11:02 PM

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