1. hayman68's Avatar
    Wive's Z10 died, she got a leap, it got wet, got another Leap. She managed to get the old z10 work'n enough to back up stuff on BB link on her Lap top. She's trying to load that onto this new leap (restore) and its saying wrong BB ID and it won't do it!! She must be doing some wrong. The old z10 isn't working enough to use device switch but and the LEap that got wet is dead.
    10-23-15 07:20 PM
  2. BB-JAM215's Avatar
    Are you sure Link is not asking for the device (Leap) password and she is mistakenly entering her BlackBerry ID?
    10-23-15 11:47 PM
  3. BigBadWulf's Avatar
    Did she change BBID? You can try using the device switch feature, but IIRC it requires the same BBID using that method too.
    10-23-15 11:50 PM

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