1. Baffled_Owner's Avatar
    I've downloaded and installed (cleanly) the Blend and Link software; Blend recognises and pulls data from my Classic (V10.3.3.2137) and Link sees it UNTIL I try to back the device up.
    At this point Link reports that it's connected but the error message says it isn't connected.
    I need to back it up before migrating the data to my new Key2 handset, so trying a system restore isn't an option.
    09-27-18 09:55 AM
  2. Bla1ze's Avatar
    What OS is your computer on? Link isn't compatible with Windows 10 or macOS High Sierra. You can typically force it to work, but it takes some hassle.
    09-27-18 03:24 PM

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