1. Iheanyi's Avatar
    I got BB Leap 5 days ago and transferred my content from BB Bold to it using BB link which I installed on my laptop. My BB leap also automatically updated to software release. 4 days later I connect my phone to laptop via BB link and what I get is that it is unable to communicate with my BB Leap, even when it shows connected. It advises me to reload so that the link will reset my phone to factory settings. My fear is that my data will be wiped off if I reload. How do I solve this problem
    12-11-15 02:00 AM
  2. madh263362's Avatar
    Back up with link, then reload os

    12-11-15 05:24 AM
  3. nightridah's Avatar
    I've got the same issue. Link on my Mac doesn't recognise my Leap. But when I tried Blend it did get a connection.

    Maybe a reinstall of Link would help?

    12-11-15 06:04 AM
  4. kuje75's Avatar
    Back up with link, then reload os

    I believe it can't be backed up since the problem is to get it linked.

    12-11-15 06:22 AM
  5. elfabio80's Avatar
    Backup with Sachesi!

    Posted via CB10
    12-11-15 08:31 AM

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