1. cvanes's Avatar
    Hello,
    So just did an update as per https://forums.crackberry.com/blackb...pdate-1108225/ (with associated link) and did a backup before doing this. Upon restoring my backup my documents and pictures aren't part of the backup? Unsure how this happens. Did a full backup except for a few apps which I wanted to update anyway. But this shouldn't have included documents, downloads, pictures so not sure why this would happen? Assume they are done permanently....but any ideas?

    Thanks!
    Corey
    05-30-17 02:13 PM
  2. Bla1ze's Avatar
    Do you have any previous backup file? They might be in there. It happens because, well, Link hasn't been updated in forever and its got a lot of bugs.
    05-30-17 03:07 PM
  3. cvanes's Avatar
    Thanks! I did a backup through Link onto my PC before doing the update. However 3 restores later and my files still don't appear...I don't have a previous backup I don't think.
    05-30-17 03:40 PM
  4. cvanes's Avatar
    Lesson learned, do manual backups! Do not trust the BB backup to actually work! 1.5GB file, but doesn't contain my pics, docs, etc. So pretty much useless.
    06-05-17 02:57 PM

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