09-18-17 02:58 AM
55 123
tools
  1. Kommandant's Avatar
    Hello Guys,

    I owned a new Blackberry Leap. I make an Autoloader install with 10.3.3

    And i BackUp / save my old Settings back to my device.

    Everything runs smooth and fast. But after 12-24 Hours (Over Night with Flightmode) my Leap is very slow.

    When i switch / scroll in the Menu or from Homescreen to the Apps and back, my Leap stuttered and shown sluggisch Site change.

    But i recognize its only when my BBMessenger its open. When i close the Messenger complete then the Leap runs smooth again.

    After a restart it runs fast and smooth - 12-24 Hours. Than the laggy problem comes back.

    Has anybody this problem ? Could another wipe solve this problem ?

    Thank you
    Cheers
    Last edited by Kommandant; 09-12-17 at 03:34 AM.
    09-12-17 03:23 AM
  2. conite's Avatar
    Do you have a lot of Android apps installed?
    09-12-17 07:33 AM
  3. Kommandant's Avatar
    Do you have a lot of Android apps installed?
    Hey. No. Only Focus, Facebook lite and the messenger.
    Every app don't run in the background. I close every android app after use.



    Posted via CB10
    09-12-17 09:45 AM
  4. conite's Avatar
    From device manager, can you screenshot and post both your current CPU at idle (wait for it to settle), and memory?
    09-12-17 09:59 AM
  5. Kommandant's Avatar
    My app says. Unable to communicate with the Crack berry server. I can not upload pictures :/

    Posted via CB10
    09-12-17 10:24 AM
  6. Kommandant's Avatar
    So i uploaded the pictures via dropbox from my mac
    Attached Thumbnails New Blackberry Leap runs slow after 12-24 Hours-img_20170912_170529.png   New Blackberry Leap runs slow after 12-24 Hours-img_20170912_170545.png  
    09-12-17 10:30 AM
  7. conite's Avatar
    Something is churning really hard. CPU should settle and stay at about 5-7%.
    09-12-17 10:36 AM
  8. Kommandant's Avatar
    I don't know :/

    Any idea?

    Posted via CB10
    09-12-17 11:09 AM
  9. conite's Avatar
    I don't know :/

    Any idea?

    Posted via CB10
    Keep it on the CPU screen. Does it ever settle to 5-7%?
    09-12-17 12:51 PM
  10. Kommandant's Avatar
    Keep it on the CPU screen. Does it ever settle to 5-7%?
    I have sometimes cpu peaks with 20% up to 49%. But yes it goes sometimes back to 3,9% to 7%

    Posted via CB10
    09-12-17 01:12 PM
  11. conite's Avatar
    The fact that it can get down to idle speed is good. Your free memory is good too. There does not seem to be a systemic problem. When you are encountering another slow down, I would check to see what your CPU is doing again, as it may be a misbehaving app.
    09-12-17 01:16 PM
  12. Kommandant's Avatar
    The fact that it can get down to idle speed is good. Your free memory is good too. There does not seem to be a systemic problem. When you are encountering another slow down, I would check to see what your CPU is doing again, as it may be a misbehaving app.
    I will check it again and watch it. Maybe i post it here in the forum. My Classic or my Z10 had no problems like these.
    09-12-17 02:18 PM
  13. Kommandant's Avatar
    I recognize the PIM service push the cpu peaks too. I have 6 emails and my iCloud for contact's and calendar.

    Every time when I swipe left to the Hub and back then my Leap runs very slow. 5-6 seconds.

    But my classic and my z10 has the same settings and accounts. Mmmhhh :/


    Posted via CB10
    09-13-17 06:14 AM
  14. Kommandant's Avatar
    Do you have a lot of Android apps installed?
    Another idea. I make an autoloader update with 10.3.3 and recover my settings and files from a backup with 10.3.2. Is that a problem.? I think that's the issue.

    I will try a blank wipe without a data backup. Some work waiting

    Posted via CB10
    09-13-17 07:32 AM
  15. conite's Avatar
    Another idea. I make an autoloader update with 10.3.3 and recover my settings and files from a backup with 10.3.2. Is that a problem.? I think that's the issue.

    I will try a blank wipe without a data backup. Some work waiting

    Posted via CB10
    Avoid Link. It restores bugs too. Use Ultimate Backup instead.

    But yes, a fresh install always helps.

    https://mega.nz/#!lcZUHB5R!kb98vL757...RWrbfeuogn_KRA
    09-13-17 07:36 AM
  16. Kommandant's Avatar
    Avoid Link. It restores bugs too. Use Ultimate Backup instead.

    But yes, a fresh install always helps.

    https://mega.nz/#!lcZUHB5R!kb98vL757...RWrbfeuogn_KRA
    Ok thank you for your time

    I will report after installing the new OS. And now i switch to Ultimate Backup
    09-13-17 07:59 AM
  17. sundeep_mann's Avatar
    Got mine today and it runs amazing. This is a very underrated phone

    Posted via CB10
    09-13-17 06:58 PM
  18. Kommandant's Avatar
    After autoloader install without backup my Leap runs good. I will wait 1-2 days and then I can say more

    Posted via CB10
    09-14-17 02:54 PM
  19. conite's Avatar
    After autoloader install without backup my Leap runs good. I will wait 1-2 days and then I can say more

    Posted via CB10
    Sounds promising.
    09-14-17 03:21 PM
  20. Kommandant's Avatar
    Sounds promising.
    After few days the problem comes back. I don't know why. I think it's a Device issue.

    I swipe to the hub (BBM is open with active frame) and swipe back to the multitasking site, to the app page 1 and 2 and swipe back, it's stuttering and jerk again.

    The Leap isn't a performance monster

    A little bit annoying :/

    Posted via CB10
    09-16-17 07:16 AM
  21. conite's Avatar
    After few days the problem comes back. I don't know why. I think it's a Device issue.

    I swipe to the hub (BBM is open with active frame) and swipe back to the multitasking site, to the app page 1 and 2 and swipe back, it's stuttering and jerk again.

    The Leap isn't a performance monster

    A little bit annoying :/

    Posted via CB10
    The Leap has the same performance as the Z10, Classic, and Q10. It's hard to diagnose this remotely. Remove your accounts and then add them back slowly - I'm guessing you have a syncing feedback loop somewhere.
    09-16-17 07:33 AM
  22. Kommandant's Avatar
    The Leap has the same performance as the Z10, Classic, and Q10. It's hard to diagnose this remotely. Remove your accounts and then add them back slowly - I'm guessing you have a syncing feedback loop somewhere.
    Yes that's it what I've done after reinstall the OS. The problem comes after many hours.

    I change the sync interval of my accounts
    I deactivate the push option

    Nothing happens.

    On my classic and my z10 I have exact the same settings for my accounts. Only on the Leap comes the problem.

    Sometimes I heard about a SIM error that makes a phone laggy. But I can not believe that

    Posted via CB10
    09-16-17 08:06 AM
  23. Kommandant's Avatar
    Now I delete all my accounts and reboot the device. After many swipes to the hub and back the problem is still there
    Attached Thumbnails New Blackberry Leap runs slow after 12-24 Hours-img_20170916_150926.png  
    09-16-17 08:29 AM
  24. conite's Avatar
    Now I delete all my accounts and reboot the device. After many swipes to the hub and back the problem is still there
    What does your "current' cpu screen look like?
    09-16-17 09:37 AM
  25. Kommandant's Avatar
    What does your "current' cpu screen look like?
    It jumps from 53% after 2-3 seconds to 3-5%

    Every time when I'm in the hub and checks the cpu the cpu jumps to 53% and more.

    The hub trigger the cpu hardly -.-

    Posted via CB10
    09-16-17 09:56 AM
55 123

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