1. Gerren Martin's Avatar
    New to BlackBerry, received for work but since starting to use it the touch screen seems to be hyperactive - often adds letters, will react without touch both inside and outside, constantly deletes text without input. Have run BBVE and no errors have come up. Would appreciate the help - I cannot wipe phone as it is a security portion of my employment.
    12-05-17 09:54 PM
  2. BB-JAM215's Avatar
    Take it back to work and ask them to fix it or give you a new one.
    12-05-17 11:46 PM
  3. Chuck Finley69's Avatar
    New to BlackBerry, received for work but since starting to use it the touch screen seems to be hyperactive - often adds letters, will react without touch both inside and outside, constantly deletes text without input. Have run BBVE and no errors have come up. Would appreciate the help - I cannot wipe phone as it is a security portion of my employment.
    Sounds like you're pushing screen too hard. That or maybe they gave you a BlackBerry Storm.
    12-06-17 07:52 AM

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