1. Chuck47's Avatar
    I accepted an OS update yesterday and now my emails appear to be frozen or locked in the Hub. When I touch a new or existing email it won't open. I also can't reply or forward an email. I can though create a new email and it sends fine. Texting and BMM are also fine.

    Any advice in solving this problem would be appreciated.
    04-07-17 02:41 PM
  2. Bla1ze's Avatar
    Have you simply tried rebooting your device?
    04-07-17 02:51 PM
  3. Chuck47's Avatar
    Yes, 5 times. Thanks
    04-07-17 02:53 PM
  4. Bla1ze's Avatar
    Yes, 5 times. Thanks
    You're among those with issues on 10.3.3 then.

    BlackBerry investigating device performance issues with BlackBerry 10.3.3 update

    Reload your OS, or run an autoloader.
    04-07-17 04:32 PM
  5. Chuck47's Avatar
    I may have found the issue:

    Known Issues
    This section lists known issues for BlackBerry 10 software versions to
    BlackBerry Hub 1262934 Issue Description: A BlackBerry 10 Work Account connected to a mailbox that has more than 5,000 folders will result in poor Hub performance. The Hub will be sluggish and may become unresponsive.
    04-09-17 07:46 PM
  6. puma17's Avatar
    Am having issues sending email attachments of any kind. Just won't send out. Am on OS version

    Posted via CB10
    04-19-17 09:24 AM

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