1. Vetboy's Avatar
    Contact look-up (either in the contacts app or in the phone app) has gotten VERY slow. From the time you type the contact name until it is found can be as long as 45 seconds! When a contact calls, the phone just reports the number for the same 45s. Happened previously and a complete wipe of the phone solved, but now is happening again. Forcing a stop of either contact app or phone app, as well as clearing cache, has no effect.

    Anyone have a though?

    On Bell in Canada w the latest updates installed.

    Joe
    Temujiin likes this.
    11-22-17 10:35 AM
  2. FF22's Avatar
    Contact look-up (either in the contacts app or in the phone app) has gotten VERY slow. From the time you type the contact name until it is found can be as long as 45 seconds! When a contact calls, the phone just reports the number for the same 45s. Happened previously and a complete wipe of the phone solved, but now is happening again. Forcing a stop of either contact app or phone app, as well as clearing cache, has no effect.

    Anyone have a though?

    On Bell in Canada w the latest updates installed.

    Joe
    I don't think I know the answer but I'll throw out a question that might help others answer. How many contacts do you have? All in one Contact "book" or synced from various sources?
    11-22-17 03:05 PM
  3. Vetboy's Avatar
    About 450 contacts. Have been on my Sim card for years and followed me from phone to phone. Recently enabled sync w my Google account - but disabling this doesn't seem to change anything.

    Any help appreciated
    11-22-17 04:44 PM
  4. Btop's Avatar
    having the same issues. other than the apps and camera. no comparison to the Passport
    11-24-17 12:19 AM
  5. PaulJSpence's Avatar
    I'll throw my hat in the ring too. exact same issue. Ive dragged all my contacts via Sim from 2 phones. are you other users using the Hub, as I am? I wonder of this is the problem? I've looked into contact cleaners, but haven't tried any yet...
    11-25-17 07:00 PM
  6. Vetboy's Avatar
    Yup. I use hub. Has never been an issue on my PRIV.
    11-27-17 06:07 PM
  7. DJBS4LIFE's Avatar
    Here as well. Loading contact info from anywhere is super slow.
    12-08-17 08:09 PM
  8. pierino02's Avatar
    The whole phone is slow not just contacts.
    When pressing power button screen takes 8 seconds before turning on.
    Temujiin likes this.
    12-08-17 08:19 PM
  9. Temujiin's Avatar
    The whole phone is slow not just contacts.
    When pressing power button screen takes 8 seconds before turning on.
    I ended up getting a tip on forum about decreasing animation speed in developer options and it Greatly helped
    12-09-17 09:15 AM
  10. nasser001's Avatar
    same here
    01-31-18 07:10 PM
  11. Btop's Avatar
    fixed with the latest software update
    08-26-18 10:02 PM

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