10-13-17 06:45 AM
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  1. leoip's Avatar
    leoip
    Just installed the upgrade notification dated 5th September.
    09-26-17 09:16 AM
  2. Bla1ze's Avatar
    Bla1ze
    CB OG
    Awesome.
    09-26-17 12:22 PM
  3. anon(10264805)'s Avatar
    anon(10264805)
    sprint keyone still no September update. called Sprint Tech Support and they have no knowledge of the update.
    10-06-17 07:37 AM
  4. conite's Avatar
    conite
    Ambassador
    Originally Posted by Rgrblue
    sprint keyone still no September update. called Sprint Tech Support and they have no knowledge of the update.
    Out of all 30+ variants of the KEYᵒⁿᵉ, Sprint is the only one still waiting.
    10-06-17 08:17 AM
  5. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Rgrblue
    sprint keyone still no September update. called Sprint Tech Support and they have no knowledge of the update.
    As I suggested to a Sprint user yesterday, you can do what a bunch of Verizon Priv users did a while ago. Lodge a complaint with the FCC. Explain that you device is exposed to malware (is that bluetooth problem one of them?) which has been fixed by new updates offered by the phone's manufacturer and that Sprint should be offering it. You can find on the web what malware has been addressed by the variously monthly updates.
    10-06-17 10:43 AM
  6. anon(10264805)'s Avatar
    anon(10264805)
    did as u suggested and filed report w fcc, then 2 days later got a call from Sprint executive offices technical support, they are looking into this and will get back to me this week hopefully. I explained the issues and that Sprint has not pushed through critical September updates etc...
    10-10-17 07:51 AM
  7. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Rgrblue
    did as u suggested and filed report w fcc, then 2 days later got a call from Sprint executive offices technical support, they are looking into this and will get back to me this week hopefully. I explained the issues and that Sprint has not pushed through critical September updates etc...
    If nothing else, a complaint to the FCC keeps them on their toes. It still took Verizon a month or two and whether it helped ... who knows? But they did have to reply to each of us and we did not let their vague replies sit, responding again to the FCC. They don't like consumer complaints to the FCC.

    good luck.
    10-10-17 09:28 AM
  8. anon(10264805)'s Avatar
    anon(10264805)
    I think it may have worked! got the Sprint September update today October 12!
    10-12-17 08:24 AM
  9. bucksrhigh's Avatar
    bucksrhigh
    Just updated my sprint keyone this morning. I can turn on my bluetooth!!
    10-13-17 06:45 AM
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