1. Tim-ANC's Avatar
    That didn’t work for me...
    Didn't work for me either. I went to 1 and 2Oct. Didn't want to go further to put the phone too far in the future for next update check. Clever idea though @JAL1

    I think I turned a setting off somewhere or deleted an app.
    09-30-17 11:03 AM
  2. Tim-ANC's Avatar
    Problem Solved. I contacted ATT and they just pushed the update to me. At first they said I had the latest version AAN596 but then I told them I know people with AAO750. Generally I'm against carrier locked phones, but there are advantages in situations like this. BIG THANKS for everyones help here and @Ecm @chetmanley

    @gurvey1 contact ATT. I did it through chat.
    FF22 likes this.
    09-30-17 01:44 PM
  3. gurvey1's Avatar
    How long did it take you to get an update? I am chatting with ATT and they said it could take a few hours...

    Problem Solved. I contacted ATT and they just pushed the update to me. At first they said I had the latest version AAN596 but then I told them I know people with AAO750. Generally I'm against carrier locked phones, but there are advantages in situations like this. BIG THANKS for everyones help here and @Ecm @chetmanley

    @gurvey1 contact ATT. I did it through chat.
    09-30-17 02:29 PM
  4. Tim-ANC's Avatar
    How long did it take you to get an update? I am chatting with ATT and they said it could take a few hours...
    Pushed it to me after chatting for 10 minutes. Whole update took 10 minutes
    09-30-17 02:58 PM
  5. gurvey1's Avatar
    Did the update pop up on your phone or did you have to check for it through settings?
    09-30-17 03:07 PM
  6. Tim-ANC's Avatar
    Did the update pop up on your phone or did you have to check for it through settings?
    It came as a notification
    09-30-17 03:18 PM
  7. gurvey1's Avatar
    Still no luck - spoke to ATT and said update not applicable for my IMEI as my IMEI is in the 2nd batch of updates and not released yet...not sure I believe them but don't know what else to do...
    It came as a notification
    09-30-17 05:34 PM
  8. RoseBud68's Avatar
    I checked and can't get update on my att ketone. Can anyone send the link to the autoloader?
    You do have a Locked AT&T KEYone right?
    09-30-17 05:40 PM
  9. gurvey1's Avatar
    Yes - black ATT keyone
    09-30-17 05:49 PM
  10. Tim-ANC's Avatar
    Still no luck - spoke to ATT and said update not applicable for my IMEI as my IMEI is in the 2nd batch of updates and not released yet...not sure I believe them but don't know what else to do...
    Try again tomorrow or Monday. My experience it's hit or miss with these guys. Tell them you know AAO750 is available because your friends have it.
    09-30-17 06:15 PM
  11. joewoo's Avatar
    Try it with no Sim card
    jamesharmeling likes this.
    09-30-17 07:51 PM
  12. gurvey1's Avatar
    Tried it - still no go. So strange..
    10-01-17 09:02 PM
  13. twisttiesuicide's Avatar
    This Mobile Upgrade Tool will download and install the latest AT&T build AAO750 onto your device, but it will also wipe it in the process:

    https://mega.nz/#!uM1FCZKb!sgf-kGMor...W_I_vjCqRfzn5k

    I ended up using this method as I was tired of waiting for AT&T to push the update to my device.
    10-02-17 11:04 AM
  14. Tim-ANC's Avatar
    Tried it - still no go. So strange..
    Any progress today?
    10-02-17 06:48 PM
  15. gurvey1's Avatar
    Nope...AT&T reps are no help at all. I spoke to about 10 (customer service and advanced tech support) and 8 of them didn't even know about the KeyONE. After spending 2 hours on the phone with them, they gave up and processed a warranty replacement. What a waste of time...
    10-02-17 07:37 PM
  16. gurvey1's Avatar
    Where did you find this? I need this for a mac!!
    10-02-17 07:45 PM
  17. gurvey1's Avatar
    This Mobile Upgrade Tool will download and install the latest AT&T build AAO750 onto your device, but it will also wipe it in the process:

    https://mega.nz/#!uM1FCZKb!sgf-kGMor...W_I_vjCqRfzn5k

    I ended up using this method as I was tired of waiting for AT&T to push the update to my device.
    Where did you find this? I need this for a mac!!
    10-02-17 07:45 PM
  18. Tim-ANC's Avatar
    Nope...AT&T reps are no help at all. I spoke to about 10 (customer service and advanced tech support) and 8 of them didn't even know about the KeyONE. After spending 2 hours on the phone with them, they gave up and processed a warranty replacement. What a waste of time...
    Damm, sorry to hear. Could be good though. Maybe the one you have now has other defects which haven't manifested yet
    10-02-17 07:57 PM
  19. twisttiesuicide's Avatar
    Where did you find this? I need this for a mac!!
    Have a look here:

    https://forums.crackberry.com/blackb...-tool-1117513/

    I don't think it was released for Mac. Hopefully you can find a PC to run it on if you wish to use it.
    10-03-17 09:35 AM
  20. Tim-ANC's Avatar
    Other than notifications and Sep security, anyone notice anything else in this build?
    10-03-17 10:11 AM
  21. gurvey1's Avatar
    So got my warranty replacement and was able to update the software to AAO750 without any problems....looks like my previous device was faulty.


    Other than notifications and Sep security, anyone notice anything else in this build?
    Tim-ANC likes this.
    10-03-17 02:15 PM
  22. Tim-ANC's Avatar
    So got my warranty replacement and was able to update the software to AAO750 without any problems....looks like my previous device was faulty.
    Great news brah!
    10-03-17 02:21 PM
  23. Trip72's Avatar
    Anyone else notice their phone is slower since the update? Mine is lagging all of a sudden.
    10-04-17 04:06 PM
  24. Tim-ANC's Avatar
    Anyone else notice their phone is slower since the update? Mine is lagging all of a sudden.
    I haven't noticed. It seems all my setting were preserved. Were yours?
    10-04-17 04:44 PM
  25. RoseBud68's Avatar
    Nope no issue after the update.
    10-04-17 05:17 PM
87 1234

Similar Threads

  1. Replies: 15
    Last Post: 10-14-17, 11:28 PM
  2. My KEYone gets attention from people all the time.
    By bitek in forum BlackBerry KEYone
    Replies: 68
    Last Post: 10-01-17, 01:20 PM
  3. Antenna AT&T v T-Mobile Phones
    By SkiBerryDude in forum BlackBerry Priv
    Replies: 3
    Last Post: 09-27-17, 06:58 AM
  4. Can The KEYone program Any Key With an Address?
    By MrVeda in forum BlackBerry KEYone
    Replies: 2
    Last Post: 09-26-17, 09:01 PM
  5. Don't underestimate the silver keyone
    By mrsimon in forum BlackBerry KEYone
    Replies: 1
    Last Post: 09-26-17, 04:40 PM
LINK TO POST COPIED TO CLIPBOARD