1. dorsetshaw's Avatar
    Hi,
    Prior to the latest WORD update the number eight key did not work. Now after the update the number six key does not work either?
    Aren't these updates tested before release, I mean how can an update make the issue worse?
    The original bug was reported and it seems ignored and a new bug added. Really BlackBerry
    12-14-17 11:28 AM
  2. RLeeSimon's Avatar
    do you mead Microsoft Word for Android?
    12-14-17 11:37 AM
  3. dorsetshaw's Avatar
    12-14-17 11:39 AM
  4. RLeeSimon's Avatar
    funny cannot type some but not all ALT-Key combos in MSWord but pop-up with SYM key is OK
    12-14-17 11:41 AM
  5. dorsetshaw's Avatar
    If you have the Keyone, open Microsoft Word and using the keypad try typing 6 or 8
    12-14-17 11:43 AM
  6. dorsetshaw's Avatar
    It is frustrating as I personally use WORD all the time with the keypad. It works with the touch pad but the reason I have the Keyone is for the keypad.
    12-14-17 11:46 AM
  7. dorsetshaw's Avatar
    12-14-17 11:48 AM
  8. Smokeaire's Avatar
    Everything seems to be working fine on my KEYᵒⁿᵉ. PKB and the touch screen pad didn't have any issues with any numbers.
    12-14-17 11:49 AM
  9. dorsetshaw's Avatar
    Just installed sytem update. When using office WORD Number 6 and number 8 still not working on keypad ???
    Poor show
    01-12-18 03:39 PM
  10. chetmanley's Avatar
    I've stayed away from the latest update because it now required an account to use. Without an account I couldnt save or edit documents.

    I deleted it and switched back to version 16.0.8431 and while it still asks for a signin, I can skip it and edit / save documents normally.
    01-12-18 03:42 PM
  11. Lincoln Allen's Avatar
    My Microsoft Word does not even open on my KEYone it keeps shutting the app off before it even loads
    01-12-18 06:25 PM
  12. killarneygetaway's Avatar
    Hi,
    Prior to the latest WORD update the number eight key did not work. Now after the update the number six key does not work either?
    Aren't these updates tested before release, I mean how can an update make the issue worse?
    The original bug was reported and it seems ignored and a new bug added. Really BlackBerry
    Huh. Weird. When I hold the alt key and press the f key to get a six, it takes me to an open screen. Same as on a desktop. However, if I press and release the alt key, then press f, I get a number 6.

    Jason
    WT44 likes this.
    01-13-18 07:36 AM
  13. WT44's Avatar
    Huh. Weird. When I hold the alt key and press the f key to get a six, it takes me to an open screen. Same as on a desktop. However, if I press and release the alt key, then press f, I get a number 6.

    Jason
    Well done. Nice workaround. It is a stupid problem (OP: not sure if BB is to blame or MS) but nice method to bypass said issue for # 6 & 8.
    01-15-18 03:10 PM
  14. psychofox13's Avatar
    To get to the numbers, you're not supposed to hold the alt key. A press activates it for one-time use. A double press allows you to use multiple alt-characters until you disable it by pressing alt again.

    It looks like when you hold it, it works like a computer's alt, so 8 is X which altX is cut. 6 is F so altF is find. Pretty neat imo.
    Last edited by psychofox13; 01-15-18 at 03:56 PM.
    FF22 likes this.
    01-15-18 03:19 PM
  15. Matt Berman1's Avatar
    Was about to repeat what PsychoFox just said. Takes a little getting used to, as the behavior is different than the rest of Android, but it does work.
    01-15-18 03:32 PM

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