1. Mcardona's Avatar
    When I use the drop down screen to switch my screen from portrait only to auto rotate my screen doesn't auto rotate at all.
    I have a keyone and it's about a year and a half old
    01-05-19 01:36 PM
  2. Amaroni's Avatar
    Try turning off rotate, reboot your device and try again ....
    01-05-19 02:22 PM
  3. CrackPriv's Avatar
    When I use the drop down screen to switch my screen from portrait only to auto rotate my screen doesn't auto rotate at all.
    I have a keyone and it's about a year and a half old
    Go to settings > Display and scroll down to "automatic turning" (or so, I use a german variant) sometimes it changes by its own.
    01-06-19 08:14 AM
  4. RLeeSimon's Avatar
    do check if set to auto-rotate, then do 32 second 3 vibration long power keypress reboot... if not better, find the app "BlackBerry Virtual Expert" on apkMirror.com and use it to test the gyroscope
    01-06-19 03:20 PM
  5. Amaroni's Avatar
    blackberry virtual expert is available in the Google play store
    01-06-19 03:31 PM
  6. chiphazard's Avatar
    When I use the drop down screen to switch my screen from portrait only to auto rotate my screen doesn't auto rotate at all.
    I have a keyone and it's about a year and a half old
    I assume you are not trying to rotate the home screen as that won't work. Does the hub rotate?
    01-07-19 09:17 AM
  7. Mcardona's Avatar
    No the hub does not rotate, the only time it will rotate is in Netflix, and it will only allow we to watch it rotated one way. Even my camera when I take photos they appear as sideways bc the camera will not rotate
    01-07-19 11:02 AM
  8. chiphazard's Avatar
    factory reset
    01-08-19 03:24 PM

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